Refund Policy
A Legal Disclaimer
Dr. AIRA is an AI-powered health information tool intended to provide preliminary medical guidance based on user inputs. It is not designed to replace or substitute professional medical advice, diagnosis, or treatment. Users should always consult qualified healthcare professionals for any medical concerns or emergencies. Reliance on Dr. AIRA’s guidance is voluntary and at the user’s own risk.The developers, affiliates, and partners of Dr. AIRA expressly disclaim liability for any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of this platform or any decisions made based on its recommendations. Users agree to indemnify and hold harmless all parties involved in the creation and operation of Dr. AIRA against any claims or losses.By using this service, you acknowledge and accept these limitations and agree to the terms outlined herein.
Refund Policy - the basics
Refunds shall be applicable exclusively to subscription cancellations initiated within the designated trial periods corresponding to each subscription tier: seven (7) days for the Basic plan, five (5) days for the Standard plan, and three (3) days for the Premium plan. Cancellations made subsequent to the trial period or partial usage of the service shall disqualify the user from any refund entitlement.Refund Request Procedure
Subscribers seeking a refund must submit a formal request to Customer Support within the eligibility window, providing substantiating evidence of subscription purchase and the grounds for cancellation. All valid refund requests shall be processed within ten (10) business days, with reimbursements made via the original payment method.Limitations and Legal Compliance
The Company disclaims all liability for refund claims falling outside the stipulated conditions herein. All refund processes shall be conducted in accordance with prevailing Indian laws and regulatory